Your security, our number 1 concern
At the time of purchasing, the transaction details are presented to the bank for a payment request. Goods are only dispatched to the customer on receipt of funds in the merchant’s bank account from the acquiring bank, Standard Bank of Southern Africa.
In order to protect our own interests, as well as those of our customers, we will scrutinise all transactions very carefully to prevent attempted fraud. Transaction may be refunded to the credit card concerned, or held, if we are not satisfied with its legitimacy.
Please be aware that we monitor all the I.P. Addresses of users visiting the website. Any fraudulent activity will be reported to the proper authorities, and prosecuted to the fullest extent of the law. We also conduct a consumer check on every customer purchasing with a credit card (ID number must be entered when paying by credit card).
International credit cards will only be accepted at our sole discretion. We further reserve the right to delay any form of refund whilst in the process of verification and card holder authentication.
We do not store credit card details.
For added peace of mind, the checkout process is fully secured and encrypted as to ensure your card details are never compromised when shopping with us.